Experience & growth

Professional journey & roles

Years of experience in community management, QA testing, and bot development across diverse digital platforms.

2022 — PRESENT

Global Gaming Network

Remote
Lead Community Moderator
Manage community safety, enforce server policies, and lead moderation teams for a 50k+ member Discord community.
Scale

Reduced toxic reports by 65%

Impact

Managed 15+ staff members

Standard

99.9% uptime on bot moderation

Implemented automated moderation workflows using custom Discord.js scripts.
Resolved 500+ user disputes and policy violations per month.
Coordinated cross-team communication for major community events.
2020 — 2022

Indie Studio Labs

Remote
QA Automation Engineer
Developed automated test suites for game builds and Discord bot integrations to ensure high-quality releases.
Scale

Automated 80% of regression tests

Impact

Reduced bug reports by 40%

Standard

Maintained 95% test pass rate

Built custom testing frameworks for Discord bot command validation.
Documented detailed QA logs and reproduction steps for developers.
Mentored junior testers on best practices for bug reporting.
2018 — 2020

Freelance Projects

Remote
Discord Bot Developer
Architected and deployed custom Discord bots for various communities, focusing on utility, moderation, and fun.
Scale

Deployed 25+ custom bots

Impact

Served 100k+ total users

Standard

Awarded 5 community badges

Developed robust command handlers using Node.js and Discord.js.
Integrated PostgreSQL databases for persistent user data storage.
Optimized bot performance for high-traffic server environments.
2016 — 2018

Digital Creator Hub

Remote
Community Support Lead
Provided technical support and community guidance for creators using digital platforms and Discord servers.
Scale

Resolved 1k+ support tickets

Impact

Maintained 98% satisfaction rate

Standard

Trained 10+ support volunteers

Created comprehensive FAQ and support documentation for users.
Managed user onboarding and verification processes.
Defined foundational support protocols for new server launches.

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Proven Expertise

Technical Milestones & Impact

Delivering high-performance bot solutions, rigorous QA testing, and community management at scale.

100% Uptime
150+

Bot Projects

Custom Discord bots built for automation, moderation, and community engagement.

Verified DataLive Status
Verified Quality
99.9%

QA Accuracy

Rigorous testing protocols ensuring bug-free deployments and stable environments.

Verified DataLive Status
Community Growth
50k+

Users Served

Managing and supporting large-scale communities with efficient staff tools.

Verified DataLive Status
Active Support
24/7

Support Coverage

Always available for critical maintenance, updates, and community oversight.

Verified DataLive Status

Need a custom solution?

Let's discuss your project requirements and build something great together.

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Professional Discord bot developer, QA engineer, and digital creator building high-availability solutions.

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